Community-Based Support

Venture People provides outcome-focused specialist community support for people with complex mental health needs and compound needs. These services are designed to support timely hospital discharge, reduce readmission, prevent inpatient admission and provide intensive one-to-one support where a person needs a higher level of input.

Who Specialist Community Support Is For

Specialist Community Support may be suitable for adults who need intensive, flexible or time-limited support in the community. This can include people leaving hospital, people at risk of admission, people using crisis or urgent care services, and people with complex or compound needs who require structured one-to-one support.

Support can include help with daily routines, budgeting, coping strategies, community reintegration, tenancy support, wellbeing, confidence, social connection and skills for independence.

Our Community-Based Services

Venture People is proud to offer a range of community based services tailored for individuals with diverse needs, including mental health, learning disabilities, neurodiversity and associated complex needs.

These services offer recovery, reablement, and person-centered support, that is both psychologically and trauma-informed.

By working closely with our accommodation based services we offer individuals a pathway of support in their journey towards more independence.

We are proud to offer a range of innovative outcomes based specialist community based solutions for individuals who need it the most. This includes those who need support to facilitate discharge from hospital, or avoid hospital admission.

These services are recovery and reablement focused, psychologically informed and trauma-informed. Support is flexible and shaped around each person’s needs, goals and circumstances.

No one service looks exactly the same. Specialist Community Support may be suitable for people with mental health needs and additional needs, including dual diagnosis, learning disabilities, autism, neurodiversity, forensic history, complex emotional needs or trauma backgrounds.

DORS (Discharge, Outreach and Recovery Support)

Overview: Designed to support timely discharge from hospitals and reduce readmission rates, DORS provides intensive, short-term community support. Referrals are responded to within one working day.

Support: Up to 200 hours of 1:1 support over six weeks, assisting with budgeting, coping strategies, social reintegration and tenancy support.

Outcomes: In its first year DORS supported 166 people and has facilitated significant cost savings by reducing hospital readmissions. The service has received a 100% positive outcome rate based on stakeholder satisfaction.

‘All the staff have been lovely and so supportive. The support has helped with my reintegration back into society. I am grateful to DORS support’ -person we support.

‘The DORs team supported me in the transition from hospital to home, they were friendly, respectful and genuinely wanted to help. They tailored the support I received 100% to me and listened to my opinions and needs. I genuinely believe if it wasn’t for the DORS team my discharge wouldn’t have been a positive one and I almost certainly would have needed hospital support to stay safe.’ -person we support.

Rapid Discharge Service

Overview: This service supports fast-tracked discharges from urgent care and crisis teams. It provides intensive, short term community support to prevent inpatient admissions.

Support: Up to 100 hours of 1:1 support per week for the initial 12 weeks, focused on building confidence, daily living skills, and connecting with community resources.

Outcomes: In its first six months, Rapid Discharge helped avoid hospital admissions for 36 clients, achieving a significant cost saving for the NHS. The service has received a 100% positive outcome rate based on stakeholder satisfaction.

‘I truly believe you guys were like guardian angels which is so cringe reading that on paper, but I guess I feel that way because I have tried so many times to get help and support and Venture People, I feel are the only ones in difficult times has generally impacted my life for the better. You guys definitely helped me to restore some confidence in myself and humanity!  Anyone that falls under Venture’s care are lucky individuals’.  -person we support.

‘The team has taken the time to understand my concerns. They have made me feel worthwhile and validated. They listen to my concerns and have a very helpful constructive input’. –person we support. 

 ‘Venture People and this service has been incredible. You have been incredible in helping me to move forward with my life’– person we support.

Venture Onwards Service

Overview: A high-intensity single person service for individuals with complex and compound needs who require daily, one-to-one support.

Support: Up to 24 hours of individualised support, focusing on skill development, positive social interactions, and daily routines.

Outcomes: 95% of Onwards clients avoid readmission to the hospital, with 40% progressing to lower, or no support.

Support Interventions

Specialist Community Support can include core and one-to-one support shaped around the person’s needs, strengths and goals.

Support may include:

• meaningful daytime activities
• learning, employment, creative and leisure pursuits
• accessing and using the wider local community
• inclusion and social connection
• managing wellbeing
• developing effective coping mechanisms
• activities of daily living
• finance management and weekly budgeting
• skills for independence
• tenancy support
• confidence building
• responsive support

Clinical and Therapeutic Input

Specialist Community Support is supported by Venture People’s in-house clinical team, including a Chartered Psychologist, Applied Behaviour Analyst and Behaviour Technicians.

Where appropriate, accredited interventions can be accessed as part of the wider support offer.

This helps teams provide psychologically informed and trauma-informed support for people with complex needs, changing risks or a higher level of support need.

Measuring Progress

Venture People uses outcome-focused tools to help people identify goals, track progress and recognise achievements over time.

The Outcome Star can support people to reflect on areas such as health, housing, independence, relationships and meaningful activity.

ReQoL can also be used to measure quality of life for people with mental health conditions, including wellbeing, relationships, community engagement, empowerment and independence.

People We Support Outcomes

Outcomes may include:

• improved wellbeing
• increased confidence
• increased access to the local community
• stronger daily living skills
• increased independence
• improved social networks
• reduced reliance on statutory services
• sustained tenancies where relevant
• progression to lower levels of support where appropriate

Cost Savings and Impact

Our services enhance quality of life while delivering excellent value for money. By reducing hospital readmissions and supporting clients within the community, we help lower dependence on statutory services, resulting in significant cost savings and measurable positive outcomes.

Need Specialist Community Support?

Contact Venture People to discuss hospital discharge support, admission avoidance, intensive community support or a referral pathway for someone with complex needs.