Privacy Policy
Venture People are committed to ensuring compliance with all relevant and applicable laws, regulations, and legislations. We recognise and accept our responsibility to manage personal data in line with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 (DPA 2018) and other legislation relevant to data protection and security.
This policy (together with any ancillary documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
Please read the following carefully to understand how we will treat and regard your personal data.
We keep our privacy policy under regular review and we will place any updates on this web page.
Who we are
We are an organisation that specialise in supporting people with mental health and associated complex needs to maintain their independence in the community. Our services include:
- community-based support
- accommodation-based services with support
What is a Privacy Notice?
This is a statement prepared for the people who use, work for, or with our organisation. It describes how we collect, use, retain and disclose the personal information we hold.
Why are Privacy Notices issued?
Venture-People do this as part of our commitment to ensure that we process all personal information fairly and lawfully; this includes meeting our responsibilities under the regulatory frameworks:
- Records Management – Code of Practice for Health and Social Care 2016
- General Data Protection Regulations (GDPR)
- Freedom of Information Act 2000
- Health and Social Care Act 2012, (Safety and Quality) 2015
This notice will explain what rights you have to control how we use your information.
What information do we process?
We may ask for or hold confidential and personal information about you, to enable us in providing you with high quality support services. This information may be provided directly by you, or via a healthcare professional, or in referral information.
The records may include:
- name, address, date of birth and next of kin
- records of contact we have had with you
- information from people involved in your care and treatment; such as health professionals and relatives
- sensitive information including sexuality, race, religion, disability, allergies, or health conditions
This information may be used:
- to help us understand your wants and needs, helping us to make decisions about your support
- to work effectively with other organisations who may be involved in your treatment plan
- to ensure services provided are safe
- to assist in the review of support planning
- to evidence the spending of public funds to commissioning bodies
This is positive to you because:
- sharing information provides you with the best quality, and most appropriate services
- it allows us to work in partnership with other professionals; ensuring that they have access to information and can provide you with the best possible care, without delay
How is my information kept safe?
All personal and confidential information shared with the organisation, is shared only on a need to know basis and access is restricted. We follow the Common Law Duty of Confidentiality and the Data Protection Act 2018. Information provided in confidence will only be used for the purposes to which you consent to, unless there are other circumstances covered by the law.
Our organisational policies describe the strict actions which employees must take to protect information and maintain confidentiality.
Who is information shared with?
To provide you with the best possible service, there may be occasions where we will need to share information about you with others, from whom you are also receiving care services. This may include NHS or health and social care organisations. This will be for a specific reason and is governed by specific laws.
We will never disclose any health information to third parties without your explicit consent, unless there are exceptional circumstances, such as when the health or safety of others is at risk or where the law requires the disclosure of information.
Your rights to information
You have a right to access your personal information and to be informed. In certain circumstances you have the right to object, be forgotten (erasure), restrict and to port your data. For more information on these specific rights contact the service through the data protection officer.
To find more information about your rights, please visit the ICO website at https://ico.org.uk/for-the-public/personal-information/
My consent to share
You have the right to give or refuse consent to information sharing; and can make this decision at any time. This decision will be recorded upon a ‘Consent to Share’ form. We will fully explain the possible consequences to you, which could include delays in you receiving care.
Getting in contact
Any requests or comments should be made in writing to the Data Protection Officer:
DPO contact details
Data Protection Officer
C2, Yeoman Gate, Yeoman Way
Worthing, BN13 3QZ
Office: 01903 217766
Mobile: 07549214333
Email: info@venture-people.com
We strive to achieve the highest standards when processing personal information and respond to concerns very seriously. You can submit a concern or complaint to us at:
C2, Yeoman Gate, Yeoman Way
Worthing, BN13 3QZ
Office: 01903 217766
Mobile: 07549214333
Email: info@venture-people.com
If you remain dissatisfied with the organisation’s decision following your complaint, you may wish to contact:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
The Information Commissioner will not normally consider an appeal until you have exhausted your rights of redress and complaint to the organisation.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used on our website pages. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Data breaches
In the event of a data breach, the affected individuals will be contacted within the timescales specified in the GDPR, it will be reported to the Information Commissioner, and a full report – highlighting any risks – will be provided.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Cookie Policy
What’s a cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website.
This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.
Cookies are either:
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics.]
Cookies can also be categorised as follows:
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
First and third party cookies: First party cookies are cookies set by our website.
We use only first party cookies on this website.
You can alter your cookie preferences at any time. Please refresh your page to ensure that the new settings have taken effect. You can also control your cookie settings through your web browser.
You can opt out of being tracked by Google Analytics across all websites, by going to http://tools.google.com/dlpage/gaoptout.
