Commission Our Services

Specialist Support for Complex Needs

Venture People works with people who have mental health needs, learning disabilities, neurodiversity and associated complex needs.

Our services are recovery and reablement focused, psychologically informed and trauma-informed, with support shaped around each person’s needs, risks, strengths and goals.

We develop services in response to local need, helping commissioners create flexible support pathways for people who may not fit standard service models.

Commissioned Support Pathways

Our commissioned services can support people who need flexible, responsive and person-centred support.

This may include:

• supported accommodation
• community-based support
• specialist community support
• hospital discharge support
• admission avoidance support
• clinical input
• positive behaviour support
• wellbeing support
• support for people with learning disabilities, autism, neurodiversity and complex needs

Impact for Health and Social Care Partners

Our recovery and reablement-focused services can support positive outcomes for individuals while also helping reduce pressure on wider health and social care systems.

Examples of impact include:

• Rapid Discharge supported 62 clients in its first year, helping to prevent hospital admissions and extended hospital stays
• DORS supported 166 clients in its first year, helping reduce inpatient bed usage and hospital avoidance
• a long-term hospital resident was supported to transition into community living and maintain her own tenancy for the first time in over four years
• accommodation and community outreach services have contributed to support package reductions and closures where people have progressed
• accommodation services achieve high levels of move-on to lower support year on year

Our Partnerships

Venture People values its close collaboration and partnerships with NHS and Local Authorities to deliver high quality services that meet local needs, tackle health inequalities and deliver positive outcomes for the people we support.

We are proud of the following partnerships to deliver a wide range of supported community and accommodation based services.

We also work with NHS colleagues to deliver innovative solutions to individuals with the offer of timely and responsive support to those most in need as part of a hospital avoidance and transitional hospital discharge programmes.

These partnerships are a testament to our commitment to working collaboratively with commissioners and health and social care stakeholders. Together, we deliver innovative, impactful solutions that meet the unique needs of the individuals and communities we serve.

Outcomes Commissioners Can Evidence

Commissioned support can help evidence outcomes such as:

• improved wellbeing
• increased independence
• stronger daily living skills
• successful tenancy sustainment
• improved community connection
• reduced reliance on statutory services
• reduced hospital admission or readmission risk
• progression to lower levels of support where appropriate
• increased access to education, training or employment opportunities

Feedback and Continuous Improvement

Venture People values feedback from the people we support, commissioners, professionals and partners.

Through regular feedback channels and our “You Said, We Did” approach, feedback is reviewed and used to shape service improvement.

Recent organisation-wide feedback from people we support found that:

• 87% said the service had supported them in achieving their goals
• 87% said they had an improvement in their wellbeing since receiving support
• 87% said the service had supported their recovery positively
• 91% said they were communicated with in a way that was accessible and right for them