Area Service Manager– Eastbourne

We are NOT able to provide sponsorship with this role.

Car owner/driver preferred

Due to a period of extended growth, we have an exciting opportunity within the company for a Cluster Service Manager, looking after our accommodation-based services in the East Sussex area.

This is an exciting opportunity to be part of a management team that will help lead and support continual business expansion, deliver financial growth and stability, and drive improvements in quality and compliance, to positively impact the people we support. The main functions of the role are detailed below:

Ensure the safe and effective delivery of service; following our person-centered ethos which build an individual’s confidence and promote independence.

Accountable for delivering on budget for income and expenditure across services

Responsibility for managing and maintaining improvements in quality and compliance across your services, in line with the Quality Assurance Framework, to deliver improved outcomes for the people we support

Actively participate within the strategic vision of the organisation; identifying unmet local needs and devising solution-focused service developments, in partnership with business development colleagues

Actively promote client involvement within your services and the company as a whole, being responsible for establishing measures of client satisfaction and seeking to improve this year on year

Key Skills & Experience:

• Previous work experience within a social care setting or similar
• Experience of managing Budgets and be accountable for budgetary performance
• Experience of implementing and meeting internal Quality Standards
• Demonstrable Leadership and Management skills – including experience in performance management
• Effectively manage, prioritise and delegate as appropriate within the services.
• Experience in growing a service and ensuring performance within budgetary constraints

Desirable Qualities:

• Experience of holding budget accountability across multiple services
• Experience working with vulnerable or socially excluded groups
• Experienced in producing Service Proposals and Assessment with MDT input.
• Management of dispersed teams.

Benefits

• You will receive full induction training and continued professional development
• Excellent support from experienced management and the wider clinical leadership team
• Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services
• A wellbeing day in addition to annual leave, to use however you wish
• 28 days annual leave, increasing with length of service up to 5 additional days
• Staff recognition and rewards.

Job Types: Full-time, Permanent

Pay: From £36,050.00 per year